Turn every guest interaction into intelligence. Automatically.
The next-gen helpdesk for venues, festivals, conferences, promoters, and sports teams.
AI-powered chat, email, SMS, and live chat in one platform — built for live events, designed to learn from every guest conversation. Less noise. Faster answers. Happier guests.
Sound familiar?
The Leadership Blind Spot
You know guest communications need to be better.
- Available platforms are expensive, complex, and take months to deploy
- Generic chatbots give guests wrong answers — they don't understand that ticket prices, policies, and schedules vary across your events
- No clear picture of what guests are experiencing across your events
- Answers from your team take hours or days — if they come at all
- Decisions made without the data to back them up
The Operator's War Zone
Every event day, you're stuck in reaction mode.
- Hundreds of emails, same answers copy-pasted, urgent issues buried
- Spinning up channels, bots, and forms from scratch for every event
- Context lost every time a conversation escalates from AI to human to vendor
- Hours spent pulling data from multiple tools when leadership asks a simple question
ASQR was built to move your operation from reaction mode to prevention mode.
The goal isn't to answer more tickets. It's to prevent them.
Built different. On purpose.
ASQR isn't another horizontal helpdesk adapted for events. It's the platform we wished existed after 20+ years in live events operations.
Insights That Surface Before You Ask
Real-time intelligence across every event — without asking for it.
- See what guests are asking about and spot trends as they emerge
- Surface operational issues, sentiment shifts, and CSAT drivers automatically
- No report requests, no data pulls — the answers are just there
AI-powered intent analysis · Real-time CSAT · Cross-event trending
A System That Learns From Every Conversation
The AI identifies what it doesn't know — and makes it easy to teach it.
- Watches how humans resolve the questions it can't answer
- Surfaces resolutions as suggested KB updates — a few clicks, not forensic training
- Guest feedback flags underperforming answers automatically
Closed-loop learning · One-click KB updates · Guest feedback integration
Set Up in Minutes. Scale Across All Your Events.
Your whole operation, one platform — live in minutes, not months.
- Spin up AI bots, email channels, knowledge bases, and forms for any event instantly
- Multi-tenant architecture mirrors your org: separate brands, separate events, shared intelligence
- Go live the same day — no consultants, no implementation projects, no months-long onboarding
Per-event AI training · Unlimited brands & events · Minutes to launch
Escalate Without Losing the Thread
When conversations move from AI to human to vendor — nothing gets lost.
- Vendors and partners get their own portal with full conversation context
- No extra seat licenses — escalation is free, unlimited, and built in
- Every external resolution feeds back into the system, teaching the AI
Universal escalation portals · Zero seat fees · Full-context handoffs
How it works
Three steps. That's it.
Connect Your Events
Add your brands and events. Link email channels, set up chat widgets, connect SMS. ASQR's architecture mirrors your org — so setup feels intuitive, not forced.
Train Your AI in Minutes
Upload FAQs, event policies, and venue info. Each event gets its own trained AI that starts answering guest questions immediately — accurately and in your brand's voice.
See Everything. Clearly.
Your team handles what matters. The AI handles the rest. And leadership gets real-time insight into guest sentiment, communication trends, and emerging issues — without lifting a finger.
Born from 20+ years in live events
ASQR was built by operators who lived the chaos — the email avalanches, the disconnected tools, the reporting black holes. We built the platform we wished existed.
Ready to see the difference?
Book a 20-minute demo. We'll show you how ASQR works for your specific operation.
Book Your Demo